Imoving Standards
We’re Improving the Moving Experience
Professionalism
Professionalism is pivotal to our success and it’s one of iMoving’s guiding principles. We always strive for excellence and are constantly improving; we are ethical, act with integrity and respect confidentiality; and we maintain a positive and helpful attitude. Since our movers are providing a service in our name, it is important that they hold themselves to the same standards as us.
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Transparency
One of the founding principles of iMoving is transparency. From pricing and updating your inventory to mover reviews and ratings, we make sure that there are no surprises on moving day. All mover price quotes through iMoving are binding. You can update your inventory at anytime online, and see the cost of moving individual items. iMoving will send you your inventory list 7 days before your move to confirm its accuracy. Users review and rate individual movers based on their personal experiences, to help you make the best moving choice.
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Respect
Treating people with respect is at the cornerstone of our values. Respect and courtesy is what makes it possible for a customer to trust a mover in their home and with their personal belongings, and creates the positive atmosphere that is necessary to ensure the process run smoothly. Simultaneously, our movers can only be expected to do their best, when they are treated politely and respectfully.
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Reliability
Every move is different and has individual requirements. But one requirement that is never changing is the reliability of a mover, both before and during the move. It’s imperative that our customers feel that their personal items are in safe hands and packed with care. Since our customers make commitments based on the guarantees of our movers, it’s only fair that our movers communicate in a timely manner, show up on time and as planned, and offer an all-over reliable service that meets expectations.
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Honest Pricing
iMoving's Honest Pricing ensures clear, upfront costs with no hidden fees. Our binding quotes detail all charges, offering transparency for each item in your inventory. Customers enjoy the clarity of seeing exactly what they're paying for, whether it's packing, transport, or extra services. We prioritize trust and integrity, allowing you to confidently plan your move, knowing the full cost in advance without any surprises.
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